Asurion is a leading provider of device insurance, warranty & support services for cell phones, smart home electronics & household appliances. It provides protection, repair, installation, and expert support for all the technology in your life. 

If you product was protected by Asurion, whether it was lost, stolen, or damaged, all you have to do is follow these quick and easy steps to file a claim.

How to File your phone claim or other claims online:

Filing a claim with Asurion online is quick and easy. 

To use our simple online claims experience to have your product repaired or replaced, please visit (for mobile phone) or Then select your provider, such as Att, Verizon, Amazon, Walmart, Costco, etc.

You'll need to provide:

  1. Your carrier or seller
  2. Your device make and model.
  3. A description of what happened.
  4. A billing and shipping address.
  5. A method of payment for the deductible.

Then follow the instructions to submit your claim form online. Filing a claim usually takes less than 10 minutes. Once your claim has been approved, you will receive updates via email.

How to track your claim online:

Once you've filed a claim, you can visit the website to check your claim status online 24 hours a day.